Friday, March 6, 2009

wrong answer

bad experience today. was answered a called from customer. (the customer ask : did ur shop carry any external harddisk? i said: yes sir we have it , u prefer normal 3.5" or 2.5" portable harddisk? customer: what is the different between 2.5" and 3.5", i am looking for external harddisk. i said: yup i understand, so what is the capacity u prefer? customer: 500GB. i said: okay here we has 2 type 2.5" and 3.5" so for the 2.5" portable is RM389 and the 3.5" normal harddisk is RM229. customer: what is the different between that (wtf ask twice!). i answered: for the normal 3.5" need another power supply and 2.5" USB powered. customer: i think u confusing me, i wan external harrdisk (wtf i know la!!!!), the external harddisk should not need a power source, if need power thats not external harddisk! i said: actualy market got 2 popular type of external harddisk 1 is 2.5" and another is 3.5" so for the 2.5" actuare are more convenient and easy travelling , so for the 3.5" not that convenient to bring , prefer for home use or backup. customer: u do not understand me, i looking for external harddisk, external harddisk means just USB direct no need to plug any power.(Ngo deng!!!). i keep explaining, at last the stubborn customer can totally understand me. phew..

4 comments:

jefflai2 said...

at least he understands u ...

those who i answered, doesn't seem to understand wtf is coming out of my mouth eventhough i speak in several different languages ... zzz

i think i need to re-submit my application for the nearest kindergarten which accepts me. lolz!

jefflai2 said...

so let's hv a small little class here frens :-

external hdd = 3.5" hard disk in a casing
portable hdd = 2.5" hard disk in a casing

external hdd = requires power adapter
portable hdd = USB powered (which means no need power adapter!)

nxt time fellow frens, don't listen to frens n juz go n look for the stuffs u don't even know!!! KNOW WHAT U BUY and BUY WHAT U KNOW!!

Fai said...

lol.. should i follow u submit the form also?

yihong said...

jeffrey, 那有可能是信誉的问题。哈哈。